Tech Coaching & Support:
Curated for Individuals 55+
In-Person & Remote Appointments Available
The MOATprogram is here to support you through every step of your technology journey. A trusted and reliable partner, we provide convenient technology support and training in your preferred location, such as the in comfort of your home, at a familiar community centre, or remotely on your electronic device.
Our program is designed to help the 55+ community overcome technology hurdles so they can feel connected without frustration!
We pride ourselves on our personalized, one-on-one services. Our patient and understanding approach ensures you feel comfortable and supported every step of the way.
Ready to get started? CONTACT US today to schedule an appointment and take the first step toward conquering your technology challenges. Feel free to reach out via one of our convenient options: phone call, text message, email, or by filling out our online contact form.
Our Services Include:
- Password management
- Smart TV setup and troubleshooting
- Device settings and configuration
- Email setup and training
- Social media coaching
- Digital file organization (photos, documents, etc.)
- New device setup and training (laptops, desktop computers, tablets, mobile phones, etc.)
- Device backup and cloud support
- Internet of Things (IoT) support (smart doorbells, thermostats, appliances, etc.)
- Accessibility support (increasing device font size for readability, etc.)
- Device security setup (malware protection, etc.)
- Secure disposal of older electronic devices
Personalized Tech Reviews
We can review the ‘big picture’ of your current technology successes and challenges and make recommendations to fit your needs.
Remote Support
We offer convenient remote support by telephone or computer Canada-wide.
One-On-One Coaching
Our team appreciates how stressful it can be to keep up with technological advances. We’ll help you remain engaged, entertained, and connected with ease.
In-Home Tech Assistance
We bring the help desk to your home when you need it!
Help to Connect
Why miss out on all the fun?! Let us help you enjoy all that technology has to offer as you stay connected with family and friends.
Reasonable Rates
Our team understands seniors are often constrained by a tight budget. We do our best to keep our rates competitive and affordable while still ‘keeping the lights on’.
Service Fees
(Taxes Included)
Travel Fee:
- Within the Regional District of Nanaimo (RDN), a $20 travel fee applies to home appointments
- Outside the RDN, travel time is generally charged at the hourly rate
- NO travel fee for appointments at our conveniently located office in downtown Parksville, BC
General Fees:
- $60 per hour, $15 minimum
- $20 electronic device recycling fee
- $30 no-show fee
We accept cash, cheque, and e-transfer.
Don’t hesitate! Reach out today… 🙂
TESTIMONIALS
Don’t just hear it from us! See what our clients and partners have to say…
We’re always grateful for feedback! Please CONTACT US to let us know what you enjoy and where we can improve…